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Return & Refund Policy

We provide a 30-day return window for eligible purchases. Please review the following conditions carefully before initiating a return request.

Return Conditions

• Items must be returned in the same condition as originally received

• All original accessories, inserts, manuals, and packaging must be included

• Returns with missing accessories, damaged packaging, or signs of excessive use may be subject to partial refund deductions or refusal

Non-Defective Returns

For returns unrelated to product defects, the following may apply:

• Opened or activated devices are no longer considered brand new and may incur a restocking fee

• A minimum 30% deduction may apply for opened or used items

• Higher deductions of up to 50% may apply depending on cosmetic condition, missing components, account locks, or damage

Device Requirements Before Return

All returned electronics must:

• Be factory reset before shipment

• Have all personal accounts removed

• Be free of activation locks, passwords, or security restrictions

Important Notes

• Returns sent back in incomplete condition may not qualify for a full refund

• Items returned with physical damage not present at delivery may receive reduced refunds

• Serial numbers and device identifiers are recorded before shipment for security purposes

• Refund amounts are determined after inspection of the returned item upon arrival